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- Home
- Products
- How to buy
- FAQ
- Exchanges and Returns
- Stay at home
- Contact
- Who We Are
- Home
- > FAQ
FAQ
What payment methods can I take advantage of to make my purchase?
We have the following means of payment: bank transfer, credit card or boleto
What is the shipping cost?
The shipping cost will be shown based on the total purchase and its location at checkout at the time before purchase.
How do shipments take place?
We work with: Post Office
Where can I receive my order?
We ship all over the country.
How soon will the order arrive?
The delivery time will depend on the type of shipment selected. In general, it takes between 10 and 15 business days after the payment is accredited.
What is the deadline for making an exchange?
In case of regret of the purchase you have up to 7 days, after the purchase, to request the reversal of payment.
What should I do if the product does not arrive in good condition?
Contact us at the [email protected] and we will send you a new one.
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Contact us
- +5591993963433
- [email protected]